THE LETTERLO BLOG
Shared email.
Better teamwork.
Practical guides to clear ownership, smoother handovers and shared inboxes that work for your team.
4 articles · #Letterlo
Clear filtersA shared-inbox handover checklist your team can use
Use a five-part email handover to preserve customer promises, missing information, ownership and follow-up dates when a colleague takes over a conversation.
Read article →Shared inbox, Google Groups or Gmail delegation?
Compare Google Groups, delegated Gmail and shared-inbox workflows. Use a practical checklist to choose how your team handles a shared email address.
Read article →Shared-inbox access: a checklist for company administrators
Separate sign-in, company roles and mailbox permissions. Use this access checklist before onboarding a team or changing shared-inbox membership.
Read article →One owner per email conversation: a practical team rule
Set a clear ownership rule for team email. Learn how to triage new requests, hand off responsibility and keep a visible next action without extra meetings.
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