THE LETTERLO BLOG
Shared email.
Better teamwork.
Practical guides to clear ownership, smoother handovers and shared inboxes that work for your team.
2 articles · Team workflows
Clear filtersA shared-inbox handover checklist your team can use
Use a five-part email handover to preserve customer promises, missing information, ownership and follow-up dates when a colleague takes over a conversation.
Read article →One owner per email conversation: a practical team rule
Set a clear ownership rule for team email. Learn how to triage new requests, hand off responsibility and keep a visible next action without extra meetings.
Read article →
